Please make sure you check your spam or junk mail.

Please contact us. As long as the package has not been shipped out, we will try our best to correct the mistake.
We will not be responsible for any wrong information/address made by customers.

Please contact us to request an order cancellation. Orders that have NOT been shipped out will be canceled and refunded.

We are not responsible for any damage/missing/stolen/errors made by postal/delivery services.

Yes, wholesale orders are 40% off of retail price with a minimum of 60 scrunchies. You can custom your order from any collection and with any size (mini or xxl). Be sure to add the "wholesale40" discount code for an automatic 40%off of your total. Feel free to contact us with any questions.

Wedding packages start from 10 scrunchies and up. Please contact us for more information. We are happy to help.